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    Purchase returns

    • The purchase returns feature is for recording stock being returned to a Supplier, which affects the Stock levels.

    • The screenshot below shows a sample grid of sale returns, which includes some key information.

      Grid information explained
      • Doc #: The document code.
      • Customer: The customer returning the stock.
      • Gross: The cost of the stock.
      Tip

      To modify the columns displayed, select in the top right of the page, then tick/untick the information you want to see or not.


    Copy a purchase return
    • If you are regularly repeating a purchase return you can copy a pre-existing one rather than creating a new one every time.

    • To do so, select the purchase return document that you would like to copy then press Copy.

    Find a purchase return
    • You can use the search bar to find a specific return by entering a key word.

    • You can also toggle between Sets or create your own.

    • To create your own Sets press then fill out the selection criteria.


    Create a new purchase return

    1. Press New.

    2. Enter the Supplier.

    3. Enter a description.

    4. Fill in the remaining fields depending on your needs.

      Remaining fields explained
      • Doc Type: This will be auto filled with the Document type.

      • Return Date: The date of the return.

      • Legal entity: Select the Legal entity.

      • Their Ref: This is the unique reference given to the return.


    5. Add the lines.

      Lines explained
      • SKU: This is the Stock keeping unit.

      • Product: This is the stock Product being returned.

      • Account: this is the Chart of account.

      • Description: Depending on the Force change setting in Chart of Accounts

        • If the Force change is not ticked, then the Description field will be auto-filled ...

          ... however it can be edited.

        • If the Force change is ticked, then the Description field will be blank and you will be forced to enter a description.

      • Tax Band: A Tax band can be added here.

      • Unit: This is the Unit to measure the Product.

      • Qty: This is the quantity of the Stock product being returned.

      • Unit price: This it the price per unit of the Product.

    6. When you are happy with the details press Submit.



    Updated February 2024

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